Reference

How 25 taka Handles Your Personal Information

Your account data belongs to you. We collect only what we need to run your account, process payments through bKash, Nagad, and Rocket, and keep your sessions secure — and we are clear about every step.

Data TransparencyAccount SecurityPayment PrivacyYour Controls
Browse Lobby Read FAQ
25 taka How 25 taka Handles Your Personal Information

How We Keep Your Account Data Safe

Privacy protection at 25 taka is built into the account infrastructure, not added as an afterthought. Here is what that looks like in practice.

Encrypted Connections

Every session on 25 taka runs over SSL encryption. Data moving between your device and our servers — including wallet confirmations from bKash, Nagad, and Rocket — is protected in transit.

Access Controls

Your account is protected by password authentication and OTP verification on login. Only you can authorise session access; our staff cannot initiate account actions without your request.

Limited Data Retention

We keep personal data only as long as your account is active or as required by our operating obligations. Inactive account data is flagged for deletion on a defined schedule.

No Third-Party Ad Sharing

Your browsing behaviour, game history, and wallet activity are not shared with advertising networks. Data shared with payment processors covers only what is needed to complete your transaction.

25 taka What Our Privacy Practices Actually Cover

What Our Privacy Practices Actually Cover

When you open an account, we collect your registration details, device information, and transaction records tied to your bKash, Nagad, or Rocket wallet activity. This data is used strictly for account management, fraud prevention, and service delivery — not sold or shared with third-party advertisers. Players in Dhaka and across Bangladesh can request a copy of their stored data or ask us

to correct inaccurate records at any time through the account settings panel. We retain transaction logs for the period required by our operating obligations, after which they are deleted from active systems. Your payment credentials are never stored on our servers; wallet transactions route through the payment provider's own encrypted channel.

Get Help With Privacy and Account Data

If you have a question about how your data is used, want to update stored details, or need to report a concern, our support team handles privacy requests directly. Reach us through any of the channels below.

Live Chat Start a chat from your account dashboard to raise a data query or request a correction. Our team reviews privacy requests and responds with the specific action taken on your record.
Email Support Send a written privacy request to our support address from the email registered on your account. We confirm receipt and provide a resolution timeline in our first reply.
Account Settings Many data controls are available directly inside your account panel — update contact details, review linked wallet entries, or submit a data access request without contacting support.

Privacy Terms You Should Know

Short definitions for the data and privacy language you will encounter in our policy documents and account settings.

01
What is personal data?

Personal data is any information that identifies you directly or indirectly — your name, email address, phone number, device ID, or bKash wallet number linked to your account.

02
What does data processing mean?

Data processing covers any operation performed on your information: collecting it, storing it, using it to verify your identity, or deleting it when your account closes.

03
What is a data subject request?

A formal request you submit asking us to access, correct, or delete the personal data we hold about you. We are required to respond within a defined period under applicable data rules.

04
What is KYC in the context of privacy?

KYC — Know Your Customer — is the identity verification step where we confirm your name and payment details. The documents you submit are stored securely and used only for verification.

05
What does data retention mean?

Data retention is how long we keep your records after collection. We hold account and transaction data for the period our operating obligations require, then delete it from active systems.

06
What is an OTP and why does it protect my privacy?

OTP — One-Time Password — is a single-use code sent to your registered number. It confirms that only the account holder can authorise a login or sensitive account change.

Common Questions About Privacy at 25 taka

Straightforward answers to what our account holders ask most about data handling, wallet privacy, and their rights.

We collect your name, email address, phone number, and the wallet identifier you use for bKash, Nagad, or Rocket deposits. Device and session data is also logged for security purposes.

Yes. Submit a data access request through your account settings or by emailing support from your registered address. We will confirm what data we hold and provide it in a readable format.

Your bKash, Nagad, or Rocket transaction data is shared only with the relevant payment processor to complete your deposit or withdrawal. It is not passed to advertisers or unrelated third parties.

Log in, go to account settings, and edit your contact details directly. For changes to identity documents submitted during KYC, contact support with the corrected information and we will update the record.

We retain transaction and identity records for the period required by our operating obligations after account closure, then delete them from active systems. You can request confirmation once deletion is complete.

No. Your game history, deposit records, and wallet activity are private to your account. Staff can access records only when handling a support request you have raised or a security review you have triggered.
Reference

Privacy Guide Bangladesh

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

Related pages

Info25 Taka BankingInfoBlackjack TopplayInfoBlackjack Bangladesh Live

Related pages

25 taka Bangladesh 25 Taka Banking Blackjack Topplay 25 Taka Glossary 25 taka Login