Reference

How We Handle Your Information

We collect only what we need to run your account, process bKash and Nagad deposits, verify withdrawals and keep the lobby secure. Your data stays with us; we never sell it to third parties.

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25 taka How We Handle Your Information
PRIVACY CONTACT

How to Reach Us About Privacy

If you have questions about how we use your data, want to request a copy of your information, or need to update account details, our support team handles privacy queries the same way they handle account issues. All requests are logged and answered within our standard support window.

Live Chat Open the chat widget from any page when you're logged in. Privacy requests go to the same queue as account queries, and the team will confirm your identity before sharing or updating records.
Email Support Send your privacy question or data request to our support email. Include your registered mobile number so we can verify your account and respond with the information you need.
Account Settings Log in and head to account settings to update your mobile number, email or payment preferences. For data deletion or export requests, contact support directly since those require manual verification.
DATA PRACTICES

How We Protect Account Information

We encrypt your login, payment and session data with SSL. Cookies track your session and preferences; you can clear them anytime through your browser. Account records are kept for as long as you play and for the retention period local regulations require. If you want your data removed, contact support with your registered number.

Encryption

Every login, deposit through bKash or Nagad, and withdrawal request is encrypted in transit and stored on servers that meet industry security standards. We never store your bKash PIN or Nagad password.

Cookies

We use session cookies to keep you logged in, functional cookies to remember your language and settings, and analytics cookies to track lobby usage. You can disable them in your browser, but some features may not work.

Data Retention

Account data stays active as long as you use the platform. After account closure, we keep transaction logs and verification records for the period local law requires, then securely delete them.

Your Rights

You can request a copy of your data, ask us to correct errors, or request deletion by contacting support. We'll verify your identity and respond within a reasonable timeframe, subject to legal retention obligations.

Privacy Policy FAQ

We collect your mobile number, payment details for bKash, Nagad or Rocket deposits, device information, session logs and betting history. This data verifies your account, processes transactions and prevents fraud.

We share transaction data with payment processors like bKash and Nagad to complete deposits and withdrawals. Game providers collect technical session data under their own privacy policies. We never sell your information to advertisers or marketers.

Contact support via live chat or email with your registered mobile number. We'll verify your identity and send you a copy of your account records, transaction history and stored preferences within a reasonable timeframe.

Yes. Contact support to request account closure and data deletion. We'll process your request and remove personal data after the retention period local regulations require for financial and fraud-prevention records.

Active account data is stored as long as you use the platform. After closure, we retain transaction logs and verification records for the period local law mandates, then securely delete them.

Session and functional cookies keep you logged in and remember your settings. You can disable analytics cookies in your browser, but some features like language preferences and quick login may not work without them.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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